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877-247-2230

Shipping & Returns

Shipping

We can ship to virtually any address in the United States. Note that there are restrictions on shipping internationally.  Please contact us for international shipments.

Most items are shipped via UPS.

 

Returns Policy

New Wheel Return Policy

If you need to return a product, please call us at 877-247-2230 within 30 days of receiving your order.  Products (including packaging) must be returned in new, resalable condition. Any Wheel that has had a tire mounted onto the wheel will not be eligible for return. There will be a 10% restocking fee.

If we sent you a different product from the one you ordered, please contact us using the information above.  We will replace the product and process your return at no charge.  If you are experiencing issues once the product is installed, please contact us so that we can provide assistance with getting your wheeled and tires tested at an approved location to determine if there is a defect. The warranty period for out of round is 90 days from the original purchase.  

If for any other reason besides a wrong or defective product that you need to return an item, you are responsible for all return shipping charges.  Please check all merchandise for damage or defect when you receive your order, and before the item is used or installed.

In the case a replacement product will be sent to you, we will send you a UPS Return tag to return the incorrect/defective product back to us.  Otherwise, when shipping an item back to us, we recommend using a shipping method that offers tracking and insurance, as we are not responsible for lost or damaged packages.

Return merchandise packages should be shipped after contacting our returns department per the above instructions to our returns address below:

 

EZDEALIN WHEELS AND TIRES 

114 Commerce Park Drive 

Thomasville, GA 31757

 

Damaged Shipments

We try our best to prevent damage to all packages during transit by packing each order carefully. From time to time, though, damage will occur despite our precautions.

If you receive an item that has been damaged in shipping, please call us within 72 hours of receipt and we will have a new product sent to you, and initiate a UPS claim for the item.

Please hold on to the original packaging and packing material because UPS, in most cases, will need to inspect the items. A UPS representative will contact you to set up a convenient time to inspect and pick up the package for return. If UPS does not come to inspect the package, or does not take it with them when they do come - please call us, and we will send you a UPS Return tag to send the damaged product back to us.